Payment Options

Your place on each larp event will be reserved once you pay a £50 non-refundable deposit. You should pay the remaining amount at least ten days prior to the start of the event.

You can pay using any of the following means:

Online

The easiest, quickest and our preferred option is to pay via the Internet, eith by PayPal or by Direct Bank Transfer

PayPal Details

The Heroquest website uses the secure Paypal service. This service accepts both:

• normal credit/debit cards
• Paypal accounts.

If you wish to pay manually by PayPal:

•  Please pay to the PayPal account - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Bank Transfer

• Make the bank transfer payable to Heroquest Limited at: Barclays Bank, Sort Code 20-33-83, Account Number 23248658
• Quote Heroquest, your name and the event (if applicable)
• If setting up a regular payment for membership, please use your name as the reference, eg JSMITH.

You may wish to pay by Standing Order if you have taken one of the larp membership scheme options.

Cheque

• Make the cheque payable to: Heroquest Limited
• Send it to: Heroquest, Unit 6G, Morelands Trading Estate, Bristol Road, Gloucester, GL15RZ.

Paying for and Cancelling Adventures

Once you have booked onto an adventure you must either pay a 50% deposit or have that event as 1 of you membership allocated adventures. Full payment of the event is required for non members 12 weeks in advance of the event.

In the unfortunate situation that you have to cancel an event we will still have to charge you the full amount unless you have given us at least 6 weeks notice in which case we will charge you a 50% cancellation charge. Alternatively as you have paid for this place you may give it to another player, not already booked onto the same event, and it is up to you and them how much, if anything, they pay you for this.

We do not like having to do this however filling adventure spaces is the hardest task we have here at Heroquest and we do not have the manpower needed to have to refill cancelled spaces.

Going on a Heroquest event is the same as booking a holiday and if you get UK holiday insurance, which is relatively cheap, you can claim any lost payment s back and we will gladly issue you with the necessary paperwork to allow you to do this.

If you have booked an event as part of your membership allocation and you wish to cancel or change the booking you must do this at least 8 weeks in advance. If you cancel within the 8 weeks you will lose that event allocation from your membership deal however if you can find someone not already booked onto the event to take your place you may transfer your booking to another event.